Good to know – important information about your booking
Your benefits in booking directly with us
Whether you book via email, phone or online through our website. The benefits are obvious:
- Fast & easy booking with our reception team
- Your questions and personal desires are directly, confidentially and efficiently discussed and answered. Whether it’s about room categories, special offers or information about our resort.
- In case your plans have to change. We advise you personally about our cancellation conditions and recommend you a cancellation insurance for each booking.
In order to guarantee your booking we offer you 2 options:
- A deposit of 1/3 of the total amount within 14 days after booking. As reason for payment please specify your name and travel period.
Recipient: Hotel Hintertuxerhof
Bank: BTV Mayrhofen
- Submit us your credit card details within 14 days after booking. In this case we will not charge your credit card with a deposit. We will just authorise/reserve the total amount of your booking.
for bookings May to September
until the 14th day before arrival you can cancel your booking for free
13th-7th day before arrival 50% of travel price
from the 6th day before arrival 90% of travel price
for bookings October to April
until the 30th day before arrival you can cancel your booking for free
29th-21st day before arrival 25% of travel price
20th-14th day before arrival 50% of travel price
from the 13th day before arrival 90% of travel price
Your vacation booking without any risk
It will come … the time after the corona crisis and we are already looking forward to our guests, to many familiar & many new faces. The exact end of the corona situation and its consequences is not yet foreseeable. This is exactly why we want to offer you security and have adjusted our cancellation and booking conditions for existing or new direct bookings at the Hintertuxerhof in the period up to September 25, 2021:
- You can cancel free of charge up to 1 day before arrival if it is not possible or reasonable for you to arrive due to Corona, e.g. through quarantine, border closure or travel warnings
- a rebooking of your vacation is possible at any time free of charge
- in the event of cancellation: advance payments already made can be retained as a credit for your next vacation or, of course, can be refunded on request
For holiday offers and questions about rebooking or cancellation, we can be reached as usual: Email firstname.lastname@example.org , Telephone: +43 5287 8530. Note: Separate booking conditions still apply to group reservations. You can inquire about this when making your request.
Travel cancellation insurance
To enjoy your holiday anticipation we recommend you to contract a travel cancellation insurance. Click here for detailed information.
Check-In / Check-Out
On your arrival day the rooms will be available from 2 pm. If you will arrive later than 8 pm please contact us. On departure day please leave the rooms until 11 am. For a possible early check in or late check out and the extra costs please ask our reception team.
You can pay your bill on departure day by cash, cashcard, Visa or Mastercard.