Frequently asked questions about holidays at the Hintertuxerhof

The valley station of the Hintertux Glacier lifts is just a 3-minute walk from the Hintertuxerhof. Many of our guests leave their cars behind after arrival and start their skiing, hiking, or family vacation on foot. From October to Easter, the free Hintertux ski bus also takes you conveniently to the glacier lift.

Yes – in winter, the valley run leads directly to the Hintertuxerhof. The valley station of the Hintertux Glacier lift is only about a 3-minute walk away and easily accessible by the Hintertux ski bus from October to Easter. Families especially appreciate the short distances to the ski area and the option of returning directly to the hotel after a day on the slopes.

Your room is usually available from 3 pm on your arrival day. On your departure day, we kindly ask you to vacate your room by 11 am. Early check-in or late check-out is possible depending on availability. Please contact our reception team in advance if you have any questions.

Yes – free Wi-Fi is available throughout the Hintertuxerhof. Whether in your room, the restaurant, on the sun terrace, or in the public areas.

Yes – well-behaved dogs are very welcome. Please understand that dogs are not allowed in the restaurant, spa area, play areas, or childcare facilities. You can find all the important information about vacationing at the Hintertuxerhof with your dog here.

Yes – both buildings have an elevator, making rooms, suites, and public areas easily accessible. Families with strollers and multi-generational groups especially appreciate this convenience.

As a family-run children's hotel, we specialize in holidays with babies, children, and teenagers. From daily childcare and babysitting to spacious family rooms, play areas, family activities, and our special location in Hintertux, every family will find their own personal holiday moment with us.

Numerous play opportunities await us – both indoors and outdoors. These include a large outdoor playground, playrooms, creative children's areas, sports facilities, seasonal family offers, rides on the miniature train in summer, and, of course, many adventures with our glacier worm, Kurt.

Yes – the hotel has several indoor play areas for different age groups. In addition, we regularly take the children in our care to the Playarena indoor playground in Tux – a real highlight for all ages, and free for our guest children.

Yes – right next to the hotel is a 2,000 m² family playground with plenty of space to run around, play, and explore. The playground is open year-round. Summer highlights include the glacier worm bouncy castle and the water slides.

Yes – our mascot is Kurt the Glacier Worm. Kurt accompanies the children throughout their vacation, regularly participates in family activities, and often brings joy to guests of all ages from the very first day.

Yes – our childcare program for children aged 3 and up is open daily until 9 pm. This allows children to play, do crafts, or have adventures while mom and dad enjoy a relaxing evening together.

To ensure you have a stress-free arrival, we are happy to provide cribs, strollers, bed rails, high chairs, baby monitors, changing mats, nappy bins, bottle warmers, and other practical equipment upon request. During pre-check-in, you can already tell us exactly what you need for your little ones.

Our baby and toddler care is available from 6 months of age. Regular childcare is for children aged 3 and up and offers age-appropriate, varied activities daily from 9 am to 9 pm.

Yes – our baby care is available daily and is possible from 6 months of age. We kindly request that you reserve in advance before your arrival – ideally when booking your stay. This is the only way we can guarantee childcare.

Our childcare program is open daily from 9 am to 9 pm – all year round, not just during school holidays.

Yes – children in childcare are, of course, lovingly cared for around lunchtime as well. Please note that lunch with supervision is not included in the price. Registration is handled through the childcare staff.

Yes – in many cases, this is easily possible. Our caregivers ensure that each child receives age-appropriate care while still allowing siblings to enjoy as many shared holiday moments as possible.

Most importantly, bring your baby's usual personal items – for example, diapers, wipes, a change of clothes, a pacifier, a favorite cuddly toy, or any special food. We'll gladly discuss everything else with you personally after your arrival.

All our rooms and suites are designed for family vacations. Depending on family size, we offer comfortable family rooms, spacious suites, or combinable units with plenty of space for parents, children, and shared vacation moments.

Yes – our Junior Suites have a separate children's sleeping area that can be separated from the parents' area by a sliding door. Our Family Suites offer separate children's bedrooms and some even have their own bathrooms.

Yes – upon request, we are happy to provide a crib, bed rail, changing mat, diaper pail, bottle warmer, and other practical baby and toddler equipment. You can let us know exactly what you need for your little ones during pre-check-in.

Thanks to the elevator, almost all rooms and suites are easily accessible. We'd be happy to advise you personally on which room best suits your individual needs.

We offer many flexible options for vacations with grandparents, parents, and children. Whether you're looking for spacious suites, combinable rooms, or an additional single room for teenagers or grandparents – together we can find the perfect solution for almost any family situation.

During your stay, you'll enjoy our 3/4 board PLUS with a varied breakfast buffet, afternoon snack, and a multi-course dinner menu with various options for adults and children. "Kurt's Drink Bar" with juice, water, soda, coffee, and tea is included daily from 7:30 a.m. to 9:00 p.m.

Yes – we offer a special children's buffet daily for our younger guests, featuring popular favorites and kid-friendly classics. Children are also welcome to join their parents for the regular dinner menu if they wish. If nothing suitable is available, children can also choose from our children's menu.

Yes – please inform us of any allergies or intolerances before your arrival so that our kitchen can best cater to your needs.

We offer vegetarian dishes daily. Vegan options are available upon prior arrangement.

• Large breakfast buffet: 7:30 to 10:00 AM
• Afternoon snack buffet: 2:00 to 5:00 PM
• Dinner menu with salad buffet: 6:00 to 8:00 PM
• Children's buffet: 6:00 to 8:00 PM
• Lunch from our limited menu is available from 11:30 AM to 1:30 PM (not included)
• Supervised children's lunch at 12:00 PM (not included) - please register with the childcare team

Yes – of course, high chairs, bibs, children's tableware, and other helpful items are available for our youngest guests.

Yes – we place great value on regional quality and use products from Tyrol and the Zillertal Valley whenever possible.

Yes – subject to availability, external guests are also welcome to enjoy our daily evening menu. À la carte dining is unfortunately not possible. Advance reservations are required. During the day, our restaurant is reserved exclusively for our hotel guests.

Yes – in our wellness oasis, parents can relax and recharge after an active day of vacation. Since sauna sessions are also suitable for children, we hold a family sauna day twice a week, when kids can join their parents or grandparents in the wellness area.

No – intentionally not. Many families tell us after their vacation that they didn't miss the pool at the Hintertuxerhof at all. For those who still fancy some water fun: In Hintertux, there are two hotels whose swimming pools can be used by external guests for a small fee. The nearest public swimming pool is in Mayrhofen, only about a 30-minute drive away, and the Zillertal Thermal Spa in Fügen is about 45 minutes from the hotel. In summer, our large and small water slides right next to the playground provide refreshment on warm days. There is also a small outdoor thermal pool in Hintertux, which you can reach in just a few minutes on foot. Our guests can also use the outdoor swimming pool in Finkenberg free of charge.

Our Finnish sauna, bio sauna, and steam room offer relaxation. The infrared cabin is beneficial for muscles and joints. Our spacious relaxation room with a tea lounge invites you to unwind.

Yes – a fitness room is also available for our guests.

Yes – depending on the season, we offer guided family hikes as part of our weekly program. The hiking program of the Zillertal Alps Nature Park is also included for our guests. Depending on the tour, there may be additional costs for taxi or gondola rides.

Yes – hiking poles, child carriers, strollers, and other practical equipment are available for rent, subject to availability. In winter, we also have sleds for rent.

Countless family adventures await you around the Hintertuxerhof in summer. Whether it's hiking together, exploring adventure trails, visiting alpine playgrounds, discovering exciting destinations, or relaxing hours on our family playground – in the Tux Valley, young and old explorers alike are guaranteed not to be bored.

Yes – numerous family-friendly hiking trails for all ages start directly from the hotel. From leisurely strolls with a stroller to exciting adventure trails or first short mountain hikes, everything is possible.

Yes – and that's precisely what makes a summer vacation in Hintertux so special. The Hintertux Glacier is open year-round and offers unique experiences in summer as well, such as snow and ice in the middle of summer, the Nature Ice Palace, the panoramic terrace, or exciting family excursions at over 3,000 meters.

Yes – even without a traditional pool, water fun is not neglected here. Our playground features a large water slide for all water lovers. There's also a smaller water slide for babies and toddlers.

Yes – our large family playground is located right next to the hotel, offering plenty of space for climbing, swinging, sliding, running around, and exploring. Kids can play while their parents relax on the sun terrace right next door. Many families especially appreciate that the playground is open year-round.

Our mascot, Kurt the Glacier Worm, regularly invites young guests on fun rides to the Tux Valley farms with our miniature train. Children playfully discover the Tux Valley and experience exciting adventures involving animals, nature, and agriculture.

Yes – many hiking trails, mountain lifts, family activities, and bus stops are located nearby. Many guests arrive and leave their cars parked for the entire vacation. The hiking bus to Mayrhofen stops right near the hotel and is free for our guests.

Yes – with offers like the Tux³ or the Zillertal Activcard, you can flexibly use numerous mountain lifts, excursion destinations, and leisure activities throughout the Zillertal valley. We'd be happy to advise you on-site which card best suits your family vacation.

For many families, autumn is one of the most beautiful seasons in the Tux Valley. Clear mountain air, colorful forests, pleasant temperatures, and usually particularly peaceful vacation days make this time ideal for spending quality time together as a family.

In autumn, you can enjoy hikes, nature experiences, playground adventures, the first snow moments on the glacier, and, depending on the weather, rides on the miniature train with Kurt the Glacier Worm, as well as many supervised family activities for children and families.

Yes – our family playground can be used year-round and is a popular meeting place for little adventurers, especially on sunny autumn days.

Yes – of course. Many families experience their first days of skiing with us in autumn, while the valley often still enjoys pleasantly mild temperatures for excursions and hikes.

Autumn in the Tux Valley is wonderfully diverse. Hiking is often still possible in the valley, while winter conditions can already prevail on the Hintertux Glacier. But of course, depending on the weather, snow is also possible in the valley – then perhaps the first family snowball fight of the season will take place.

Yes – absolutely. Many families with babies, toddlers, and school-aged children appreciate our location right next to the ski area, the practice lift directly at the hotel, the daily childcare, and the short distances. This makes for a relaxing ski holiday, even with young children.

Depending on snow conditions, the valley run from the Hintertux Glacier leads directly to the Hintertuxerhof from December to April. This allows you to conveniently start your day on the slopes and ski right back to the hotel at the end of the day – it couldn't be easier.

Yes – right next to the Hintertux Glacier lift, you'll find Sport Nenner, for example, with ski rental and a sports shop, as well as modern equipment for children, teenagers, and adults.

Yes – there is a practice lift with a children's ski area right next to the hotel. This is ideal, especially for beginners and little ski stars, as no long transfers are necessary. We recommend booking your ski lessons with the Tuxertal Ski School before your arrival.

There's plenty to do off the slopes as well: winter hiking, cross-country skiing, tobogganing, building snowmen, curling, ice skating, roasting marshmallows around a campfire, or enjoying family evenings with our team.

Yes – there's a 3 km toboggan run near the Bichlalm in Hintertux and a 4 km run near the Höllenstein Hut in Lanersbach.

The Tux-Finkenberg region offers up to 16 km of groomed trails for classic and skating techniques. The highlight is the 14 km Luggi-Gredler trail, which stretches from Tux-Vorderlanersbach to Madseit. The 1.5 km cross-country ski trail in Hintertux is ideal for technique training and fast laps. Access to the Hintertux trail is directly from the hotel. Use of the trails is free for guests.

Yes – the Hintertux Glacier offers guaranteed snow and skiing from autumn to early summer. This is precisely what makes Hintertux so attractive for many families.

Spring often combines the best of both worlds here: fantastic skiing conditions on the glacier in the morning, sunshine on the terrace in the afternoon, or the first family adventures in the valley. Families with young children especially appreciate this relaxed time of year.

Yes – thanks to the Hintertux Glacier, skiing in spring is not only possible, but often particularly enjoyable. Wide slopes, plenty of sunshine, and generally relaxed conditions make spring skiing in Hintertux especially popular with many regular guests.

Outside of peak holiday periods, spring is often significantly more relaxed than during the main holidays. Many families enjoy shorter waiting times and more space on the slopes.

Besides skiing, spring offers the first hikes, playground adventures, family excursions, sunny days on the terrace, or the first glacier worm rides to the Tux farms.

Yes – our family playground is open year-round and brings joy to many children in spring as well.

Popular options include the Hintertux Glacier, the Nature Ice Palace, family-friendly hiking trails, and numerous nature experiences throughout the Zillertal Valley. For rainy days, the Zillertal Dairy Adventure Park in Mayrhofen or the Visorium in Mayrhofen are good alternatives.

Yes – our childcare is open daily from 9 a.m. to 9 p.m. year-round and is available regardless of school holidays.

The Hintertuxerhof is located in Hintertux in the upper Tux Valley – just a few minutes' walk from the Hintertux Glacier lifts. Our ideal location is a real plus in winter, with the ski run right to the hotel and the ski school practice lift directly at the hotel. But the Hintertuxerhof is also the perfect starting point for hikes, family outings, and mountain adventures in the Tux Valley in spring, summer, and autumn.

Not necessarily. Many activities start right at the hotel – whether skiing, hiking, winter hiking, or family excursions. The bus stops for the free hiking bus in summer and the ski buses in winter are also very close by. Many guests arrive and leave their cars parked for the entire holiday.

Yes – free parking is available directly at the Hintertuxerhof. NEW: Starting in December 2026, we will also offer underground parking spaces – all information is currently available via email.